FAQs

What are the payment methods?

Payments are through Visa, MADA, Master Card, Apple Pay and STC Pay.

Payment on delivery is not available.

What’s the shoe size range?

36EU – 45EU, Only full size is available at this time. Please check our size guide page for reference.

When will my order arrive?

Orders should take 10-12 workdays of the purchase date.

For all orders in Saudi Arabia, you will get a notification email when your package tracking link.

What’s your return policy?

You can return any item up to 14 days after receiving your items as long as it is returned in its original condition, i.e. unworn, undamaged, with all original labels and undamaged packaging. All goods will be inspected upon return.

How can I contact you?

If you are looking to get in touch with us, the best way is by email. You can reach us at info@sandrlk.com.

Do you have any other sales channels?

No, Our only channel is through our website.

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